8 November 2026 · legal@towdeskpro.com
Neice Core Technologies LTD. (“TowDesk”, “we”, “us”) supplies TowDesk Pro as business-to-business software only. We are not a recovery operator, carrier, insurer, or agent for your company. By using the service, you agree to these terms.
1. Platform provider only
We provide technology for quotes, booking, dispatch, drivers, payments integration, and related features. We do not carry out recoveries, employ your staff, or contract with your customers.
You remain solely responsible for services you provide to the public.
2. Your operations and disputes
You are solely liable for licences, insurance, safety, pricing, tax, advertising, and regulatory compliance. All disputes, refunds, chargebacks, and claims involving your customers, employees, or third parties are matters between those parties and you — not TowDesk. We are not obliged to intervene.
3. No warranty
The service is provided “as is”. We do not warrant uninterrupted availability or accuracy of maps, routes, quotes, or calculations. You must verify before relying on them operationally.
4. Fees
You owe subscription and usage fees to us. Job payments via Stripe Connect are subject to Stripe’s terms; you bear chargeback and compliance risk.
5. Limitation of liability
Nothing excludes liability that cannot be excluded under UK law (including death or personal injury caused by our negligence, or fraud).
Subject to that, we exclude all implied warranties. Our total aggregate liability for any claim relating to the service is limited to the greater of £100 or the fees you paid us in the twelve months before the claim.
We are not liable for indirect or consequential loss, loss of profit, revenue, goodwill, or data.
6. Indemnity
You shall indemnify and hold harmless Neice Core Technologies LTD. against all claims, losses, damages, penalties, costs, and expenses (including reasonable legal fees) arising from your operations, your breach of these terms or law, your customer data, disputes with motorists or authorities, or injury or property damage connected with services you perform.
This indemnity survives termination.
7. Data
You are controller for end-customer data you submit. We process it as processor to deliver the platform per our privacy policy.
8. Termination
We may suspend or terminate for breach or non-payment. Accrued fees and surviving clauses (liability, indemnity, governing law) continue.
9. Governing law
These terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction.
10. Contact
legal@towdeskpro.com · Neice Core Technologies LTD.